It's rare a guest comes back so fast but Tom Super was far too interesting and informative to not continue with his insights.  Consumer data is always hard to understand and Tom with JD Power share information and what they have learned about the insurance-buying consumer.  It's not easy managing change during tumultuous times but gathering data in the right context can go a long way to making sense of a changing insurance world and Tom Super with JD Power is doing just that.
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