Privacy Notice

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how ART19 LLC and its subsidiaries (collectively, “ART19”), collect and process your personal information through ART19’s website and related subdomains and the podcast services that reference this Privacy Notice (together "ART19 Services"). By using ART19 Services, you are consenting to the practices described in this Privacy Notice.

What Personal Information About Customers Does ART19 Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

• Information You Give Us: We receive and store any information you provide in relation to ART19 Services, such as your email address, account password, and other information necessary to create and maintain your account. We also collect information related to your participation in certain features, such as surveys in which you choose to participate. You can choose not to provide certain information, but then you might not be able to take advantage of certain ART19 Services.
• Automatic Information: We automatically collect and store certain types of information about your use of ART19 Services, including information about your interaction with podcasts, products, content, and services available through ART19 Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses ART19 Services and other content served by or on behalf of ART19 on other websites.
• Information from Other Sources: Outside of the European Economic Area (“EEA”), Switzerland or the UK, we might receive information about you from other sources, such as advertising segments from third-party advertising data partners.

For What Purposes Does ART19 Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• Delivery of services. We use your personal information to facilitate the creation of and secure your account on our Website, to provide podcast services to listeners on behalf of our customers, to fulfill your requests for certain products and services, such as enabling you to receive automated reports, and to communicate with you about promotional offers.
• Provide, troubleshoot, and improve ART19 Services. We use your personal information to provide functionality, analyze performance, fix errors, create anonymized and aggregate statistics regarding the use of Art19 Services, and improve the usability and effectiveness of ART19 Services.
• Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with ART19 Services.
• To measure and analyze how you use Art19 Services.
• Communicate with you. We use your personal information to communicate with you regarding administrative information, such as security or support and maintenance advisories, to respond to comments and questions, and to otherwise provide customer support.
• Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, to comply with applicable tax and other government regulations or to comply with a court order or binding law enforcement request.
• Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. You can opt-out of interest-based ads here. In the EEA, Switzerland or the UK, we only determine relevance based on your high-level geolocation.

If you are located in the EEA, Switzerland or the UK, we only use your personal information as described in this section if we have a valid legal ground for the processing, in particular when:

• You have consented to the use of your personal information, for example, to receive electronic marketing communications.
• We need your personal information to provide you with a service in order to perform our end of our contracts with you, such as to create and secure your account, or to respond to your inquiries.
• We have a legal obligation to use your personal information, such as the obligation to protect intellectual property rights and restrict content available on Art19 Services based on your location.
• We or a third party have a legitimate interest in using your personal information, such as understanding the usage of and improving Art19 Services.

What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve ART19 Services, we use cookies and other identifiers. We use cookies for purposes including:

• Recognizing you when you sign in to use our services. This allows us to greet you by name, provide you with product recommendations, display personalized content, and provide other customized features and services.
• Keeping track of your specified preferences. This allows us to remember and honor your account preference
• Preventing fraudulent activity.
• Improving security.
• Conducting research and diagnostics to improve ART19 Services.
• Reporting. This allows us to measure and analyze the performance of our services. We use third-party analytics providers, including Google Analytics, to help us understand how users engage with the ART19 Services. Google Analytics uses first-party cookies to track user interactions, which helps show how users use ART19 Services. This information is used to compile reports and to help us improve ART19 Services. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you use our services by going to https://tools.google.com/dlpage/gaoptout or via Google’s Ads settings.

Does ART19 Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries ART19 LLC controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

• Third-Party service providers: We employ other companies and individuals to perform functions on our behalf. For example, outside of the EEA, Switzerland and the UK, we share your information with third-party advertising service providers, including those that provide us with advertising segments, help us understand the effectiveness of ad campaigns, and help us show you ads that we think may interest you. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
• Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). We also reserve the right to transfer customer information in connection with the consideration, negotiation, or completion of a merger, acquisition, debt financing, sale of assets, or similar transaction or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
• Protection of ART19 and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of ART19, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
• Information you publicly disclose: Any information you publish or post to publicly available pages on our Website may be read, collected, and used by others who access such pages. Such information can also be seen, accessed, shared, or downloaded through third-party services such as search engines, APIs, apps, websites, and other services.
• With consent: We may also disclose your information with your permission.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

• We work to protect the security of your personal information during transmission by using encryption protocols and software.
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
• It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your ART19 account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

What About Advertising?

• Third-Party Advertisers and Links to Other Websites: ART19 Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. To adjust your advertising preferences, please go to the Your Ads Privacy Choices page.
• Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. While we do not share your specific actions like searches with ad companies, we may share an advertising identifier and an estimate of the value of the ads they show you on our behalf so they can serve you with more effective ads. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt-out of personalized advertising (such as cross-context behavioral advertising) by going to the Your Ads Privacy Choices page.

What Information Can I Access?

You can access your registration data through the “My Profile” section of our website.

What Choices Do I Have?

If you have any questions as to how we collect and use your personal information, please contact us as set out in the “Contact Us” section below. Many of our ART19 Services also include settings that provide you with options as to how your information is used.

• As described above, you can choose not to provide certain information, but then you might not be able to take advantage of certain ART19 Services.
• You can add or update certain information through the “My Profile” section of our website. When you update information, we usually keep a copy of the prior version for our records.
• If you do not want to receive email or other communications from us, you may follow the unsubscribe instructions contained in the promotional, marketing, or other similar emails you receive. However, we may still send you administrative emails when it is necessary to do so. If you don't want to receive in-app notifications from us, please adjust your notification settings in the app or device.
• You may adjust your personalized advertising preferences and learn more about how to opt out of personalized advertising (such as interest-based advertising) by going to the Your Ads Privacy Choices page.
• The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of ART19 Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use any ART19 Services that require you to sign in.
• If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account and blocking cookies on your browser.
• Cancel or deactivate accounts: If you would like to request the cancellation or deactivation of your account, you should contact us as set out in the “Contact Us” section below for assistance. Cancellation or deactivation of your account does not ensure complete or comprehensive removal of the content or information you may have posted or otherwise made available publicly on ART19 Services while you were a registered user. You should also contact us as set out in the “Contact Us” section below to request the deactivation of a profile you believe is fake or otherwise unauthorized.
• Published content or pages: We provide you with the ability to unpublish or modify content or pages.

In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, you may click here or email us at privacy@art19.com. Depending on your data choices, certain services may be limited or unavailable.

Are Children Allowed to Use ART19 Services?

ART19 prohibits registration by children and does not knowingly collect information or personal information from anyone under 16 years of age. If you are under the age of 16, you may use ART19 only with the involvement of a parent or guardian. If you believe that we might have any information or personal information from a child under 16, please contact us as set out below.

Additional State-Specific Privacy Disclosures

These additional disclosures are required by the California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act, and serve as a Notice at Collection under the California Privacy Rights Act:

1. Categories of personal information collected. The personal information that ART19 collects, or has collected from podcast listeners in the twelve months prior to the effective date of this Privacy Notice, fall into the following categories established by the California Privacy Rights Act, depending on which ART19 Service is used:
   • identifiers such as your name, alias, address, phone numbers, or IP address;
   • information that may reveal age, gender, race, sexual orientation, or other protected classifications;
   • internet or other electronic network activity information, including content interaction information, such as content downloads, streams, and playback details;
   • geolocation data, such as the general location information based on your IP address from service providers, which may in some cases constitute precise geolocation information; and
   • inference data
2. Categories of personal information disclosed for a business purpose. The personal information that ART19 disclosed to the third parties identified in the "Does ART19 Share Your Personal Information?" section of this Privacy Notice about consumers for a business purpose in the twelve months prior to the effective date of this Privacy Notice falls into the following categories established by the California Privacy Rights Act:
   • Identifiers, including IP address or other similar identifiers, which we receive from your device when you interact with our podcast services;
   • Geolocation data, specifically, while we do not collect precise geolocation data from GPS sensors, we do receive general location information based on your IP address from service providers; and
   • Internet or other electronic network activity information, which we receive from your device when you interact with our podcast services, including information regarding your interaction with our website, such as your browser type, device type, operating system version and type, date/time stamps, and listening or other usage information, such as the number and title of podcasts you’ve listened to, shared, and skipped.
3. Advertising. As explained in the "What about Advertising?" section in our Privacy Notice, ART19 shares limited information to help ensure you receive more useful and relevant ads and to measure their effectiveness. Any personal information ART19 may have shared for the purpose of cross-context behavioral advertising, as that term is defined by the California Privacy Rights Act, in the twelve months prior to the effective date of this Privacy Notice falls into the following categories:
   • identifiers such as a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address; we never share your name or other information that directly identifies you.
   • inference data; while we do not share your specific actions like views, or searches with ad companies, we may share an advertising identifier and an estimate of the value of the ads they show you on our behalf so they can serve you with more effective ads.
   The categories of third parties with whom ART19 may share personal information for the purpose of cross-context behavioral advertising are identified in the "Does ART19 Share Your Personal Information?" and "What About Advertising?" sections of this Privacy Notice. ART19 also processes personal information for the purposes of targeted advertising as that term is defined under the Virginia Consumer Data Protection Act, Colorado Privacy Act, Connecticut Data Privacy Act, and Utah Consumer Privacy Act.
4. Your Data Rights: You may have certain data rights under state privacy laws, including to request information about the collection of your personal information by ART19, to access your personal information in a portable format, and to correct or delete your personal information. If you wish to do any of these things, you may do so by clicking here or by emailing us at privacy@art19.com. Additionally, you may have the right to opt out of the processing of your personal data for targeted advertising, as defined by the Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act, or the sharing of your personal information for cross-context behavioral advertising, as defined by the California Privacy Rights Act. To do so, please visit Your Ads Privacy Choices. If you enact the Global Privacy Control (GPC) opt-out signal on your browser, we will honor your opt-out preference accordingly.
   
   If you disagree with the results of your data request, you can appeal by emailing us at privacy@art19.com. Depending on your data choices, certain services may be limited or unavailable. To ensure the security of your ART19 account, we will generally ask you to verify your request using the contact information you have already provided. If you do not have an account, or if you are an authorized agent under applicable state law, email us at privacy@art19.com
5. No sale of personal information: In the twelve months prior to the effective date of this Privacy Notice, ART19 has not sold any personal information of consumers, as those terms are defined under the California Privacy Rights Act.
6. California Privacy Rights Act Sensitive Personal Information Disclosure. The categories of personal information that ART19 collects and discloses for a business purpose include “sensitive personal information” as defined under the California Privacy Rights Act. ART19 does not use or disclose sensitive personal information for any purpose not expressly permitted by the California Privacy Rights Act.
7. California Privacy Rights Act Retention Disclosure. We keep your personal information to enable your continued use of ART19 Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as permitted or as may be required by law, or as otherwise communicated to you.
8. California Privacy Rights Act Non-discrimination Statement. ART19 will not discriminate against any consumer for exercising their rights under the California Privacy Rights Act.
9. Colorado Privacy Act Profiling Disclosure. ART19 does not engage in profiling of consumers in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under the Colorado Privacy Act.
10. California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act De-identified Data Disclosure. ART19 may use de-identified data in some instances. ART19 either maintains such data without attempting to re-identify it or treats such data as personal data subject to applicable law.
11. Annual Reporting for 2022.
    
    Access Requests. In 2022, ART19 received 9 requests from customers to initiate the data access process. These requests were not fulfilled because the customers did not complete the verification process. ART19 communicated to the customers that the access requests could not be completed due to failed verification within an average of 2.4 days.
    
    Deletion Requests. In 2022, ART19 received 49 requests from customers to initiate the account closure and data deletion process. For 21 of these customers, their request was not fulfilled because the customer did not complete the verification process. ART19 communicated to these customers that the deletion request could not be completed due to failed verification within an average of 3.5 days. The remaining 28 requests were processed within an average of 2.1 days.

Conditions of Use, Notices, and Revisions

If you choose to use ART19 Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of California. If you have any concern about privacy at ART19, please contact us with a thorough description at support@art19.com, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

International Data Transfers

Please note that your personal information will be transferred to the United States. We may also transfer your data from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. When we do so, we shall ensure that relevant safeguards are in place to afford adequate protection for your personal information. Further details regarding the relevant safeguards can be obtained from us on request.

Links to Other Websites

Our Services may include links to other websites or include embedded video players (e.g., Vimeo) whose privacy practices may differ from those of ART19. If you submit information to any of those websites, the privacy statements and practices of those websites govern their use of your information. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Services. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

Contact Us

If you have any questions about this Privacy Notice, our privacy practices or to exercise your rights, please email us at support@art19.com, or write to us at:

ART19, LLC
Attn: Legal Department
525 Market Street,
San Francisco, CA 94105