Follow the journey of opening a restaurant through conversations with some of the world’s greatest chefs, restaurateurs and the vendors that help take their business from an idea to opening soon. Opening Soon is hosted by the founders of Tilit NYC, Jenny Goodman and Alex McCrery, who bring their unique perspective as hospitality industry insiders and many questions as the former proprietors of a now shuttered restaurant.
This week’s episode of Opening Soon is all about Creating a lasting brand. What better guests then Niki Russ Federman and Josh Russ Tupper, 4th generation owners of 105 year old famed Appetizing shop Russ & Daughters. We discuss how to make a lasting impression on your customers and make sure that your brand is echoed across every part of your business to create a unified and memorable guest experience that keep guests coming back for decades.
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This episode is brought to you by BentoBox, a platform that connects restaurants with people. Learn more at getbento.com/openingsoon. For a limited time, BentoBox will waive the website setup fee for all Opening Soon listeners. Offer expires August 20.
Photo by Sasha Israel
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