Pioneers of AI is your guide to the latest technological frontier. Each week, host Rana el Kaliouby (AI scientist, investor, author, co-founder of Affectiva) is joined by the leading creators, critics, and thinkers behind mind-blowing technology and asks the important questions about how artificial intelligence is changing the way we live. As we venture together into the unknown, Pioneers is your tool to understanding and anticipating what comes next.
We all know what it’s like to call a medical office and wait on hold, just to provide basic information that only takes a few minutes once someone picks up. Medical workers face this, too, spending hours on calls to share patient details or billing codes. Elad Ferber, co-founder and CEO of Synthpop, is deploying AI agents to take those calls, using synthetic human voices with AI behind them to reduce administrative tedium in healthcare. Hear a Synthpop agent handle a call and more from Elad on how the technology works, along with the ethics of deploying AI to talk to humans and handle sensitive information.
Pioneers of AI is made possible with support from Inflection AI.
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