Building a strong brand around exceptional customer experience means your customers are doing your marketing work for you because they can't stop telling friends and family about your amazing service. Shannon Vander Meulen talks to CX experts and leaders from organizations that differentiate based on exceptional customer experience. Our guests share insights and tips you can use to build a culture of fandom around your business.
There is no better way to ensure the longevity of any organization than to deliver customer experiences that consistently meet and exceed expectations. If your goal for your organization is to turn your customers into raving fans, listen in each episode as your host Shannon Vander Meulen talks to leaders who share their experiences in creating customer experiences that set them apart from the competition.
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