Welcome to Forward Motion, the official podcast of the Tourism Industry Association of Ontario (TIAO). This is your go-to destination for insightful conversations, expert perspectives, and inspiring stories that drive Ontario’s tourism industry forward.
Each episode, Andrew Siegwart sits down with industry leaders, policymakers, business owners, and trailblazers who are shaping the future of tourism in Ontario. We’ll explore key trends, innovative strategies, and the challenges and opportunities facing our sector—from sustainability and workforce development to marketing, accessibility, and the latest government policies.
Whether you're a tourism operator, entrepreneur, community leader, or simply passionate about the industry, Forward Motion keeps you informed and inspired. Our goal is to foster collaboration, spark new ideas, and celebrate the resilience and creativity that make Ontario a world-class destination.
Join us as we navigate the evolving landscape of tourism, share success stories, and highlight the voices driving positive change. Because in this industry, staying ahead means always moving forward.
Hit Follow or Subscribe on your podcast app now and be part of the conversation. The future of Ontario tourism starts here!
Sarah Tyler is the Marketing Manager at Horseshoe Valley Resort. She shares her love for travel from a young age, recalling creating Lego airports, to becoming a marketing professional, highlighting her background in communications and passion for hospitality.
Horseshoe Valley Resort, founded in 1962, has evolved into a four-season destination offering skiing, mountain biking, golf, and live music events. Tyler discusses the resort's strategic approach to guest experiences, focusing on inclusive packages, personalization, and local partnerships. The resort collaborates with nearby businesses like Tree Top Trekking and Beta Nordic Spa to create comprehensive visitor experiences.
Our host Andrew Siegwart ask about marketing innovations, including the use of micro-influencers, segmented email campaigns, and data-driven strategies. Tyler emphasizes the importance of authenticity and meeting guests' diverse needs, particularly for families seeking convenient, multi-activity vacations.
Recent challenges like the ice storm have showcased the resort's community-oriented approach, with Horseshoe Valley providing support and refuge during difficult times. Looking ahead, the resort is seeing strong bookings and remains committed to highlighting local tourism, offering unique experiences, and adapting to changing market trends.
Sarah mentioned the Influencer Partner Program - here is the link for those interested.
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