Shari Bayer of Bayer Public Relations explores behind-the-scenes talent within the hospitality industry. Experienced restaurant and hospitality professionals reveal their stories and expertise through a lively and reflective conversation about the industry. Shari also adds speed round games, solo dining stories, PR tips, and current event discussions into the mix, rounding out each episode with a question from the current guest to the next, tying the entire series together.
On the second episode of All in the Industry, host Shari Bayer welcomes guests Arlene Spiegel & Steve DiFillippo to discuss their experiences in the hospitality industry. Arlene is the founder and president of Arlene Spiegel & Associates, which specializes in hospitality, restaurant, and retail consultation. Steve DiFillippo is the author of It’s All About the Guest and CEO of Davio’s Restaurant Group. This program has been sponsored by the International Culinary Center
“Whether it’s a hot dog stand or Hôte Cuisine, everyone has to have a unique blueprint for going forward.” [22:25]
Arlene Spiegel on All in the Industry
“So many people get into this business who aren’t business people.” [27:25]
Steve DiFillippo on All in the Industry
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