HR Leaders
How to Lead Through a Crisis
In this episode of the HR Leaders podcast I'm joined by my guest Milly Christmann, Vice President, HR at Vistar, A PFG Company.
Episode highlights
[03:41] - How Vistar became heavily disrupted but managed to pivot
[08:52] - Milly shares the immediate changes to their HR function and the importance of communication
[12:07] - How Vistar are continuing to keep their people safe
[12:54] - How our jobs have shifted to tactical jobs and why there's no time for strategic planning?
[14:52] - "if somebody doesn't know clearly who's job it is... it's HR's job"
[16:29] - The toll this crisis has taken on Milly and the difficult choices she has had to make
[21:02] - How we can 'refuel' each other by taking time out to recognise those around us
[26:11] - What are some of the changes that you've made during COVID that you would like to keep?
[28:58] - How this crisis has helped us see the talents of our people in a new light
[32:13] - How Milly is shifting to a culture of formalised check ins
[34:20] - How can we best maintain a connection with our people on the ground?
[37:22] - Why we need to get better at goal setting but most importantly checking up on those goals
[39:33] - HR Leaders Quick Fire Round
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