Karen Martin shares her top tips for clearly communicating what you mean and getting others to do the same. 

— YOU’LL LEARN — 

1) How to speak your mind without coming off as harsh 

2) The one question to ask when someone’s being unclear 

3) Fuzzy words you should stop using immediately 

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— ABOUT KAREN — 

Karen Martin, president of the global consulting firm TKMG, Inc., is a leading authority on business performance and Lean management. Known for her keen diagnostic skills and rapid-results approach, Karen and her team have worked with clients such as AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States Department of Homeland Security to develop more efficient work systems, grow market share, solve business problems, and accelerate performance. 

• Book: Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance 

• Book: The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence 

• Website: TKMG.com 

• Academy Website: TKMGAcademy.com 

— RESOURCES MENTIONED IN THE SHOW — 

• Article: “Multitasking undermines our efficiency, study suggests” 

• Book: Out of the Crisis by Edwards Deming 

• Book: The Sun Also Rises by Ernest Hemingway 

• Past episode: 382: The Immense Power of Clarity with Karen Martin 

— THANK YOU SPONSORS! — 

• Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nx

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