Leadership expert Erica Dhawan helps decode the new cues and signals that make up digital body language.

— YOU’LL LEARN —

1) The new cues and signals to look out for

2) Rules for emojis in emails

3) The Zoom rule to keep everyone engaged

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— ABOUT ERICA —

Erica Dhawan is a globally recognized leadership expert and keynote speaker helping organizations and leaders innovate faster and further, together. Erica has spoken, worldwide, to organizations and enterprises that range from the World Economic Forum to U.S. and global Fortune 500 companies, associations, sports teams, and government institutions. Named as one of the top management professionals around the world by Global Gurus, she is the founder and CEO of Cotential – a company that has helped leaders and teams leverage twenty-first-century collaboration skills globally. Her writing has appeared in dozens of publications, including Fast Company and Harvard Business Review. She has an MPA from Harvard Kennedy School, MBA from MIT Sloan, and BS from The Wharton School.

• Book: Digital Body Language: How to Build Trust and Connection, No Matter the Distance

• Quiz: EricaDhawan.com/digitalbodylanguage

• Website: EricaDhawan.com

— RESOURCES MENTIONED IN THE SHOW —

• App: Calm

• Book: Choose Yourself by James Altucher

• Product: Nuun tablet

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