The Interchange: Recharged podcast is a leading global clean tech podcast that has been running since 2017. Every two weeks experts and industry leaders from the world of clean tech and energy join host David Banmiller for a deep dive into their technology, the future of their sector, funding and policy impacts.
We aim to provide a platform for start-ups, new companies and organisations who are innovating and solving real world problems in the energy transition. Our listeners are energy experts, industry evangelists who’re interested in companies that do pioneering work to accelerate the transition.
Mary Powell has a simple mantra: "Culture eats strategy."
Since taking over as CEO of Green Mountain Power, she's implemented a startup culture that represents a dramatic departure from a traditional utility model -- obsessing over the customer, mixing employees in order to uncover new ideas, testing out new products and re-imagining the power delivery business model itself.
She used to call Green Mountain Power the "un-utility." These days, Powell doesn't even like to talk about her company as a utility at all.
This week, we feature a live conversation with Mary Powell from the Clean Energy Trust Challenge in Chicago. She talked about her unconventional approach to managing a utility, and her outlook on how customer interaction with the grid will change.
Above all, she explained why understanding customers matters so much to people: "One of my biggest fears is being out of touch with what people want and what really matters to people."
Big thanks to our launch sponsor, AES Energy Storage: http://aesenergystorage.com/interchange