In Washington, the story often ends when Congress passes a law. For The Impact, that’s where our story begins. We focus on the human consequences of policy-making, what happens in the real world after the government, non-profits, even academic institutions start doing something differently. The Impact looks at policies that work — and policies that need some work — as they make their way out into the real world, with many surprises along the way.
Why are fax machines still such a staple of American health care?
We talk to a pair of policy makers who hatched a plan to replace paper files and fax machines with electronic medical records. We explain why that plan backfired. And we go into clinics to understand why the fax's continued use isn't just annoying, but also sometimes harmful for patients' health.
For even more fax facts, check out Sarah's text version of this story. You can send us feedback at firstname.lastname@example.org