🏆 2026 Webby Award-winning podcast.
Join us every Monday for conversations with the biggest names in healthcare. Hosted by health tech veterans Halle Tecco, Michael Esquivel, and Steve Kraus.
Learn more and submit your ideas for the show at the Heart of Healthcare website.
Fresh off a $243 million fundraise from Oak HC/FT and A16Z, Ambience Healthcare is on a mission to kill medical billing — and build “Iron Man suits for doctors.”
Today we sit down with co-founder and CEO Mike Ng to talk about how Ambience is tackling one of healthcare’s most painful problems: the administrative burden that eats up 73% of a clinician’s day.
We cover:
🏥 How Ambience tackles both clinical documentation and medical coding simultaneously (and why this dual approach was initially controversial with investors)
📊 The metrics he obsesses over to know if they’re succeeding
🎯 Why specialty-specific AI models outperform general-purpose solutions in complex medical subspecialties
📈 Real-world results from Cleveland Clinic's five-way ambient listening comparison study
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About our guest:
Mike Ng is the co-founder and CEO of Ambience Healthcare, developing AI-powered clinical documentation platforms for healthcare providers. Before starting Ambience, Mike ran a care delivery organization, giving him firsthand insights into the challenges of healthcare operations, physician management, and the gap between software demos and real-world implementation. His experience spans both the operational and technological sides of healthcare, informing Ambience's approach to building AI solutions that work seamlessly within existing clinical workflows.
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