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It’s been a tough year for Facebook. The social networking juggernaut found itself engulfed by controversies over fake news, electoral interference, privacy violations, and a broad backlash to smartphone addiction. Wall Street has noticed: the company has lost almost $100 billion in market cap in recent weeks.
Behind Facebook’s hard year is a collision between the company’s values, ambitions, business model, and mindboggling scale. Mark Zuckerberg, the site’s founder, has long held that the company’s mission is to make the world more open and connected — with the assumption being that a more open and connected world is a better world. But a more open world can make it easier for governments to undermine each other’s elections from afar; a more connected world can make it easier to spread hatred and incite violence.
So has Facebook become too big to manage, and too dangerous when it fails? Should the social infrastructure of the global community be managed by a corporation headquartered in Northern California? What’s Zuckerberg’s reply to Apple CEO Tim Cook, who says the social media giant’s business model is at odds with its users’ interests? And how has all this changed Zuckerberg’s ambitions for Facebook’s future, and confidence in its mission?
Zuckerberg and I talk about all of this and more in this conversation.