So You Want to Run a Restaurant is a podcast from Back of House that goes behind the scenes with restaurant owners and operators across the country to talk candidly about the realities of the restaurant business. Each episode dives into the unfiltered realities of running a restaurant - the wins, the challenges, the late nights, and the lessons learned along the way. Whether you work in hospitality or are simply restaurant-curious, you’ll hear real stories and candid insights from the people who live the business every day.
In this episode, Zach and Claudia discuss the power of food service industry loyalty programs and how they’re helping businesses keep a steady flow of returning customers.
Darel Ross, Co-Owner of Forty Acres Soul Kitchen, talks to us about how his restaurant is celebrating soul food’s authentically American heritage and history and what it represents by inviting everyone to come together to celebrate black culture. Darel also discusses how the team at Forty Acres is supporting a more inclusive and opportunistic environment to bring about real change through their local workforce efforts, hiring practices, and investing their time and energy into multiple socially responsible activities.
Follow Forty Acres Soul Kitchen on Facebook, Instagram and Twitter.
References:
QSR Magazine , Back of House , Restaurant Technology News , KXXV, Start Garden, Forty Acres, M Live
