The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Jeff Gardner, Director of Customer Support at Intercom
Nearly five years ago Jeff Gardner became Intercom's first customer support hire. Today he manages a team of 50+, who are handling more than 25,000 customer conversations a month. In a chat with Intercom's Adam Risman, he explains how to keep your customer support personal as you scale.
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