Surprising stories about how the biggest, household name brands affect our lives and culture — for better or worse. Host Dan Bobkoff finds tales of tragedy, love, strange histories, unintended consequences, and accidental success.
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What happens when a restaurant chain tries a bold experiment that tests human nature? If you ask customers to pay what they want for a sandwich, will they help others in need? PLUS: Customer Service tackles "genericide.” It happened to the Elevator.