Part organizational design. Part therapy. Organizational psychologist and Stanford Professor Bob Sutton is back to tackle friction, the phenomenon that frustrates employees, fatigues teams and causes organizations to flounder and fail. Loaded with raw stories of time pressure, courage under ridiculous odds and emotional processing, FRICTION distills research insights and practical tactics to improve the way we work. Listen up as we take you into the friction and velocity of producing made-for-TV movies, scaling up design thinking, leading through crisis and more. Guests include Harvard Business School historian Nancy Koehn, Eric Ries of Lean Startup fame, and restaurateurs Craig and Annie Stoll; as well as academic leaders from Stanford University and beyond. FRICTION is a Stanford eCorner original series.
Startups may want to downplay the free food, beer and haircuts and start hiring and treating workers like the adults they need to thrive long term, according to acclaimed leadership consultant Patty McCord. In this episode, the former chief talent officer of Netflix speaks bluntly with host Bob Sutton about how backstabbing, passive-aggressive behavior and overall coddling of employees are all bad for businesses — and how actual grown-ups can hear and handle the truth, even when they disagree.