Dr. Darren Pulsipher, Chief Enterprise Architect for Public Sector, author and professor, investigates effective change leveraging people, process, and technology. Which digital trends are a flash in the pan—and which will form the foundations of lasting change? With in-depth discussion and expert interviews, Embracing Digital Transformation finds the signal in the noise of the digital revolution.
People
Workers are at the heart of many of today’s biggest digital transformation projects. Learn how to transform public sector work in an era of rapid disruption, including overcoming the security and scalability challenges of the remote work explosion.
Processes
Building an innovative IT organization in the public sector starts with developing the right processes to evolve your information management capabilities. Find out how to boost your organization to the next level of data-driven innovation.
Technologies
From the data center to the cloud, transforming public sector IT infrastructure depends on having the right technology solutions in place. Sift through confusing messages and conflicting technologies to find the true lasting drivers of value for IT organizations.
What does fertility care teach us about leading high-performing remote teams? Dr. Darren talks with Dr. Gabriela Rosa, clinical director and founder of the Rosa Institute, about telehealth, digital transformation in healthcare, patient-centered reproductive medicine, and the discipline, accountability, and technology required to run a global clinical team across seven time zones.
## Key Takeaways
- Telehealth can expand access to quality healthcare when supported by the right clinical care team and clear patient workflows.
- Remote healthcare teams need defined expectations, measurable outcomes, and consistent accountability to maintain trust and quality.
- Culture is shaped by what leaders model, measure, and reinforce—not just what they say.
- Automation tools like Slack, Zapier, video recordings, transcription, and AI note-taking can reduce meetings and improve productivity.
- Electronic medical records are valuable, but no system is perfect; choose technology based on real operational needs.
- Patients should keep their own digital health records, including labs, imaging, and reports, to better understand long-term health trends.
## Chapters
- 00:00 — Opening: Remote Healthcare, Telehealth, and Digital Transformation
- 01:10 — Dr. Gabriela Rosa’s Origin Story in Fertility Care
- 05:35 — How Reproductive Medicine Has Changed Over 25 Years
- 08:10 — COVID, Telehealth Adoption, and Patient Access
- 12:20 — Building a Distributed Clinical Care Team
- 16:05 — Running a Remote Practice with Consistent Patient Experience
- 20:45 — Discipline, Metrics, and Accountability in Remote Teams
- 24:35 — Leading by Example and Creating a Culture of Ownership
- 27:40 — Managing Staff Across Seven Time Zones
- 30:10 — Tools That Power Remote Healthcare Operations
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