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Jeff Chow, Chief Product and Technology Officer at Miro, explores how harnessing AI — in addition to reshaping teams and workflows — accelerates the product development lifecycle. He also shares insight into how Miro is embracing new technology and ways of working to transform its Innovation Workspace.
Topics Include:
Platform & Partnership
- Miro serves 250,000+ customers with 90+ million knowledge workers using their Innovation Workspace
- Platform supports discovery, definition, and delivery phases of innovation process
- Real-time multiplayer canvas enables team co-creation across multiple formats, including seamless transitions between structured and unstructured work.
- Three-tier AWS partnership: infrastructure backbone, AI services (Bedrock/Q), and joint customer solutions
Innovation Challenges & Friction
- Product development lifecycle bottlenecks: separate tools per function create process delays and collaborative friction
- Pain points include stalled product kickoffs, lengthy design ideation cycles, and process delays from engineering architecture discussions.
- Leadership struggles with project visibility and strategic alignment across initiatives
AI Transformation
- AI fundamentally shifts workflows with universal knowledge access at fingertips
- Craft democratization blurs traditional role boundaries (PMs prototyping, developers designing)
- Agentic workflows and agents collapse traditional development stack layers
- AI shortcuts enable one-button synthesis of workshops into product briefs
- Product development lifecycle compression from 20 steps to 5 key phases
- Bedrock and Q services create significant business acceleration
Organizational Design
- Common organizational rhythms and rituals create shared working language
- Driving maximum impact by aligning on big initiatives vs. distributed priorities
- Collaborating across all functions — product, engineering, design — and at all organizational levels
- Bottom-up innovation requiring clear problem communication throughout organization
- Inclusive environments welcoming ideas from junior and introverted team members
- Working backwards planning and PR FAQs adopted from Amazon methodologies
Creating the next big thing with Miro
- Large enterprises use Miro for strategic planning, OKR planning, capacity planning, roadmapping
- Visual proof-of-concepts and live demos make abstract concepts tangible
- Same-day product brief delivery improves team collaboration and ownership
- Voice of customer integration: automated synthesis of feedback into feature development
- Miro uses Miro internally to build next-generation features
- Enhanced employee engagement alongside improved business outcomes
- Customers consistently achieve 2-3x time-to-market improvements
Participants:
Further Links:
See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
