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Chief Product Officer Dan Brown explains how Celonis creates digital twins of business processes to power AI agents that automate operational improvements.
Topics Include:
- Dan Brown introduces Celonis as the thought leader in process mining for over a decade.
- Celonis serves largest global companies across all industries seeking operational improvements.
- Companies have process diagrams but actual operations differ significantly from documentation.
- Celonis creates digital twins of business processes by analyzing system data flows.
- Process intelligence reveals how work actually happens versus how companies think it happens.
- Platform enables process normalization, improvement assessment, and automated corrective actions.
- Celonis vision: making processes work better for people, companies, and the planet.
- Process intelligence provides visibility into current operations and improvement strategies.
- Great AI requires great data, but most companies only have static views.
- Process intelligence graph shows real-time flow of orders, invoices, and opportunities.
- Agentic AI requires four capabilities: sensing, planning, executing, and governing operations.
- Process intelligence enables real-time detection of conformance problems and deviations.
- AWS partnership leverages Bedrock for agentic AI and infrastructure for data processing.
- Data ingestion, organization, and enrichment are core to process intelligence value.
- AI agents now handle process deviations with increasing autonomy and sophistication.
- Heavy equipment manufacturer uses agents to coordinate with third-party vendors automatically.
- Agents text and email vendors to confirm delivery dates, reducing manual work.
- Implementation challenges include data quality, conservative adoption, and governance concerns.
- Companies should start with achievable use cases and expand gradually across domains.
- Future involves enterprise-wide process visibility powering automated applications and continuous improvement.
Participants:
Further Links:
See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
