The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
From science fiction to reality: Exploring the potential of LLMs
In this episode, our Senior Director of Machine Learning Fergal Reid joins Emmet Connolly, our VP of Product Design, to delve into the impact and revolutionary potential of AI – it’s a fascinating conversation that touches on a lot of the broader, existential issues raised by this incredible new tech.