Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02) Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)
Sprout Social's Director of Marketing Tara Robertson tells Intercom's Director of Content John Collins how building an empathetic, data-driven customer journey helps to ensure customer retention.