In this episode of the HR Leaders Podcast we are joined by Claire Renaud, Global Leadership Consulting Director at Dell Technologies.

Episode highlights

[01:21] - How Dell is using technology to support their leaders

[03:48] - What was HR's role in this, how did they navigate the change?

[05:46] - Give us an idea of the key challenges your leaders are experiencing at the moment

[09:03] - Work from home is not new to Dell, did this help during a lockdown?

[10:11] - What are some of the best practices for an effective work from home policy?

[13:18] - How are you supporting your employees working from home

[14:13] - What have you learned from your data regarding engagement during the lockdown

[15:22] - How have current events affected you personally?

[19:02] - How are you currently communicating new products and services internally?

[22:05] - Why do you refer to your employees as customers?

[24:22] - What does this system look like?

[28:37] - How are you harnessing the data you collect from these tools?

[31:03] - Their focus on automation

[32:43] - What's kept Claire engaged at Dell over the years

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