HR Leaders
How BT Embarked on it's Digital HR Transformation Initiative
In this episode of the HR Leaders podcast, I'm joined by my guest Elaine Bergin, Director of Colleague Experience at BT.
Episode highlights
00:00 - Intro
02:19 Elaine's background
04:21 - What is the role of the director of colleague experience?
06:25 - Moving from policy to personas
08:35 - Her teams 4 critical missions
10:15 - Ripping out their legacy tech to create a better colleague experience
16:55 - What cloud-based HR solution are you using?
18:52 - 5 things to consider when choosing a tech solution
23:20 - 3 common mistakes leaders make when embarking on digital transformation
31:03 - HR Leaders Quick Fire Round
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