In this episode of the HR Leaders Podcast, I’m joined by Erica Keswin, Wall Street Journal Best Selling Author, to shed new light on employee engagement in today's diverse workplace.
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Episode highlights
00:00 - Episode highlight and introduction
01:02 - Erica's Background in HR and Human Capital
01:36 - Inspiration Behind "The Retention Revolution"
03:01 - Work Evolution and Flexibility Post-Pandemic
03:12 - Keeping Employees Connected in Hybrid Work Environments
03:59 - The Importance of Human Connection in the Workplace
06:07 - The Role of Intentional Connections in Innovation and Culture
06:37 - Kevin Kniffin's Firehouse Study
07:44 - From Old Ideas to New Beginnings in Workplace Dynamics
07:55 - From Ladders to Lilypads
12:22 - Developing Future Skills and Talent Mobility
13:08 - Talent Mobility and Mentorship Programs in Siemens and Ubisoft
14:09 - Change Management and Managerial Mindset Shifts
15:31 - Elevating and Celebrating the Role of Managers
17:53 - Recognizing and Rewarding Managers
18:20 - L'Oreal's People Manager Town hall and Learning Development
19:17 - Managerial Challenges and Opportunities for Connection
19:39 - Practical Tools for Manager and Employee Engagement
21:04 - Maintaining Humanity in Leadership and Management
23:07 - Implementing Connection Strategies in Schools
24:29 - Key Takeaways from Erica's Book
26:48 - Vulnerability, Empathy, and Experimentation in Leadership
27:31 - Connecting with Erica and Closing Remarks
About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.
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