In this episode of the HR Leaders podcast I'm joined by Joris Luijke, former Chief People Officer of Atlassian and Squarespace and Co-founder of the Employee Communications & Experience Platform Pyn. He shared his thoughts on Employee Experiences and Moments You Can't Afford to Miss!
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Episode highlights
00:00 - Introduction: Joris on automated support for managers
00:24 - Chris Rainey introduces Joris Luijke and the topics for the podcast
01:09 - Joris on his international background and professional journey
01:43 - The evolution of Joris' career from Atlassian to Pyn
04:09 - Discussing traditional manager training and its limitations
04:44 - The importance of timely support for managers in various scenarios
06:04 - Identifying key moments in employee journeys
07:59 - Manager enablement and its impact on team members
08:50 - Linking employee benefits and learning resources with Pyn
10:09 - The challenges of creating a custom employee experience manually
11:31 - The delayed adoption of automation in internal communication
12:33 - The increased need for targeted communication in remote and hybrid work
13:21 - Creating calmer organizations through automated support and reduced communication volume
14:32 - Targeting communication for multicultural awareness and inclusivity
15:33 - Impacting organizational culture through targeted communication
16:49 - Scaling culture in rapidly growing organizations
19:45 - Data integration in Pyn and its impact on employee journey
20:33 - Organizing moments that matter and creating employee journey maps
23:18 - The effectiveness of Pyn in employees' flow of work
24:23 - Demonstrating and measuring ROI with Pyn
26:46 - Joris' vision for the future of workplace support and employee confidence
About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.
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