{"author_name":"The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom","author_url":"https://art19.com/shows/inside-intercom/episodes/ad83d718-394c-4441-a167-a8c76d89011c","description":"<p>Founded only six years ago in a small Midwestern college town, Zapier has built not only a workplace automation tool that connects with more than 800 apps, but also a profitable business. Co-founder and CEO Wade Foster explains how to market what appears like a technical product to non-technical users, why Zapier took a lean approach to fundraising, how and when to move your product upmarket, and much more.</p>","html":"<iframe src=\"https://art19.com/shows/inside-intercom/episodes/ad83d718-394c-4441-a167-a8c76d89011c/embed\" style=\"width: 720px; height: 200px; border: 0 none;\" width=\"720\" height=\"200\" scrolling=\"no\" sandbox=\"allow-scripts allow-popups allow-popups-to-escape-sandbox\"></iframe>","provider_name":"ART19","provider_url":"https://art19.com","title":"Wade Foster, co-founder and CEO at Zapier","type":"rich","version":"1.0","width":720,"height":200}